For the quickest response, please submit a support message through our website's contact form.

 

Here’s how:

1. Visit Our Contact Page: Navigate to the "Contact Us" section on our website.

2. Fill Out the Form: Enter your name, email address, and a detailed message describing your issue or inquiry.

3. Submit: Once you've completed the form, click "Submit." Our customer care team will review your message and get back to you as soon as possible.

 

We aim to respond to all inquiries within 24-48 hours. Thank you for choosing eBookhub.shop!

At eBookhub.shop, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Statement outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect:

• Personal Information: When you purchase an eBook or sign up for our newsletter, we may collect personal information such as your name, email address, and payment details.

• Non-Personal Information: We also collect non-personal data such as your IP address, browser type, and website usage statistics to improve our services and enhance your browsing experience.

How We Use Your Information:

• Processing Orders: Your personal information is used to process your orders and deliver the products you’ve purchased.

• Customer Communication: We use your contact information to communicate with you regarding your purchases, respond to inquiries, and provide updates on our products and services.

• Marketing: With your consent, we may send you promotional emails about new eBooks, special offers, and other updates. You can opt-out at any time.

Data Security:

• Encryption: We use industry-standard encryption to protect your personal and payment information during transactions.

• Secure Storage: Your personal data is stored securely, and we implement appropriate security measures to prevent unauthorized access, disclosure, or alteration.

Third-Party Services:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are obligated to protect your data and use it only for the purposes specified by eBookhub.shop.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

Your Rights:

• Access and Correction: You have the right to access, update, or correct your personal information. Contact us through the website’s contact form to make changes.

• Data Deletion: You may request the deletion of your personal data at any time by contacting our customer support team.

Cookies:

• Usage: Our website uses cookies to enhance your browsing experience, remember your preferences, and track usage patterns. You can disable cookies through your browser settings, but some features of the site may not function properly.

 

Changes to This Statement:

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We may update this Privacy and Safety Statement from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

 

Contact Us:

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If you have any questions or concerns about our Privacy and Safety practices, please reach out to us via the contact form on our website.